About
Hainan Airlines is the fourth-largest airline in the People's republic of China. The airline operates to over 110 including to both domestic and international services with a fleet size of 235. The airline is China's first joint-stock air-transport company founded in 1993. Awards
Hainan Airlines has been awarded:
World's Leading Airline 2018
World's Leading Airline to Asia 2018
World's Leading Cabin Crew 2018
World's Leading Excellence Inflight Service 2018
Asia's Leading Airline - Business Class 2018
Asia's Leading Airline Brand 2018
Asia's Leading Cabin Crew 2018
Asia's Leading Inflight Food & Beverage 2018
World's Leading Airline - Business Class 2017
World's Leading Airline Inflight Entertainment 2017
World's Leading Airport Lounge - Business Class 2017
World's Leading Cabin Crew 2017
World's Leading Excellence Inflight Service 2017
Asia's Leading Airline 2017 Travel Class
Hainan Airlines provides for two travel classes:
Economy Class: The spacious economy class allows passengers to relax in the wide seats and ample legroom. Guests can enjoy their meals which are prepared with the freshest ingredients with an in-flight kitchen.
Business Class: Hainan Airlines provides all passengers with a lie-flat bed which is equipped with a USB port. Hainan Airlines offers all guests with meals prepared with the fresh ingredients to create the best Chinese cuisine along with an array of alcoholic drinks to accompany the dishes. Frequent Flyer Programme
Fortune Wings Club is a frequent flyer programme for Hainan Airlines, Grand China Air, Lucky Air, Tianjin Airlines, Hong Kong Airlines, Capital Airlines, Fuzhou Airlines and Yangtze River Airlines. The programme allows members to accumulate miles which can be redeemed for flight tickets, upgrades and meals. Baggage allowance
Passengers are allowed to carry hand baggage which can weigh up to 10 kgs and the check-in bag can weigh up to 23-32 kgs in 2 pieces each according to the chosen class option. Passengers can read about excess luggage allowance, specification and additional charges here. Check-in
Domestic Flights - Passengers can check-in 42 hrs to 1hr prior to the scheduled departure time.
International Flights - Passengers can check-in 42 hrs to 1hr prior to the scheduled departure time. In-Flight Services
Hainan Airlines provides all passengers with the best on-board entertainment which includes the latest and most popular movies, music and magazines. All guests onboard are provided with the most comfortable duvets, pillows and amenities while onboard. Hainan Airlines offers freshly prepared meals, along with cocktails wines, fruit juices, soft drinks, coffee and teas. Onboard support
Hainan Airlines provides assistance for guests with special needs, Infants, expectant mothers, unaccompanied minors and any pre-departure arrangements. Passengers in need of mobility support will be provided with wheelchair services during the flight. Refund and Cancellation
Passengers can cancel their booking either through Hainan Airlines sales’ office or website. All cancellations are subject to a cancellation fee.